No car can reach the door of any riad in the medina. Here is exactly what happens instead — and why it is not a problem.
From Marrakech Menara airport to the riad. Send us your flight details and it is arranged — there is nothing to pay and nothing to book separately.
We would rather tell you this on the website than have you discover it with a suitcase at midnight.
The medina’s lanes are pedestrian. They are narrow, they are old, and cars physically cannot enter most of them. So the drive ends at the closest point a vehicle can reach, and the last stretch — about five minutes — is walked.
The concierge does that stretch with you and carries the bags. In practice it is the nicest part of the arrival: you go from a road, through a gate, into lanes that get quieter and narrower, and then through a plain door into a turquoise courtyard with a fountain running. People remember it.
If anyone in your party has difficulty walking or you are travelling with a lot of luggage, tell us in advance and we will plan the arrival around it.

Which is the real argument for staying inside the medina rather than in a hotel outside it: everything you came to Marrakech to see is walkable from the door, and you are not commuting into the old city every morning.
Book direct and your arrival transfer is included, with the concierge waiting at the drop-off point.
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